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  • KERN COUNTY NEUEROLOGICAL MEDICAL GROUP, INC. Office Policy



    As of August 12, 2020, Kern County Neurological Medical Group Inc. (KCNMG) has updated the office policies to reflect our growing demand and to protect and improve patient care.

    Cancellations and Reschedules
    We understand that there are times when schedules can change due to emergencies or other engagements. Appointments must be cancelled or rescheduled 24 hours in advance. More than three last minute cancellations and or last minute reschedules within a year may result in a formal discharge from the practice.

    No-Shows
    More than three (3) no-shows within a year may result in a formal discharge from the practice.

    Late Arrivals
    Our doctors make every effort to see the patients on time, but medical emergencies or other circumstances may cause wait times for the patients. Arriving more than 15 minutes past the start of an appointment results in the doctor’s discretion to see the patient for the remaining appointment time. In the event the doctor is unable to accommodate the patient due to the patient’s tardiness, the appointment will be marked as a last-minute cancellation and rescheduled.

    Payments
    Copays, coinsurances, and deductibles that apply to the office visit or testing are provided directly from the insurance company. Payments are to be made before being seen by the doctor. We accept all major credit cards.

    Medical Records
    Your medical records are confidential; to obtain your medical records and/or have it transferred to another physician, please ask the receptionist for the medical release authorization for you to complete and return. Records will not be released without authorization form.

    By signing this form, I understand and agree to the policies stated above.
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Patients and their physicians choose our neurologists because of their expertise in leading-edge diagnostic studies (EMG and NCV, EEG, Carotid Scan).

Introducing of pediatric neurologist Dr. Yawen Wang, MD

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